EHTC Technology Solutions
Information about Microsoft^® Dynamics^™ CRM

Microsoft^® Dynamics^™ CRM is a flexible customer relationship management solution that works the way you do, works the way your business does, and works the way your IT department wants it to. It is fully-integrated with your Outlook email, calendar, and task management system and you can easily move data between it and your Microsoft^® Office applications. System administrators find it easy to customize and manage.

Microsoft^® Dynamics^™ CRM includes tools for tracking all sales, marketing, and support activities. You can easily: 

• Automate and monitor the entire sales process. 
• Track opportunities and forecast revenue. 
• Generate detailed reports for decision-makers. 
• Manage accounts and contacts. 
• Route sales leads and support incidents to the appropriate person. 
• Compile competitive data.
• Manage and measure the effectiveness of marketing campaigns.

Click here to read about 10 compelling reasons to use Microsoft^® Dynamics^™ CRM.

The following links access Microsoft’s^® product datasheets and demos that will help you learn how Dynamics^™ CRM can help your company become more efficient at prospecting for new business, improve current customer relationships, and ultimately grow your business.

Dynamics^™ – CRM Product Fact Sheets:

• Microsoft^® CRM 3.0 Professional
• Microsoft^® CRM 3.0 Sales
• Microsoft^® CRM 3.0 Marketing
• Microsoft^® CRM 3.0 Service Management

Dynamics^™ – CRM Product Demos

Dynamics^™ – CRM System Requirements

EHTC’s consultants have the technology credentials and business management backgrounds to understand your company’s situation and make suitable implementation and usage recommendations.