EHTC Technology Solutions
Information about Microsoft Dynamics^® CRM

Microsoft Dynamics^® CRM is a flexible customer relationship management solution that works the way you do, works the way your business does, and works the way your IT department wants it to. It is fully-integrated with your Outlook email, calendar, and task management system and you can easily move data between it and your Microsoft^® Office applications. System administrators find it easy to customize and manage.

Microsoft Dynamics CRM includes tools for tracking all sales, marketing, and support activities. You can easily: 

• Automate and monitor the entire sales process. 
• Track opportunities and forecast revenue. 
• Generate detailed reports for decision-makers. 
• Manage accounts and contacts. 
• Route sales leads and support incidents to the appropriate person. 
• Compile competitive data.
• Manage and measure the effectiveness of marketing campaigns.

The following links access Microsoft’s product datasheets and demos that will help you learn how Dynamics CRM can help your company become more efficient at prospecting for new business, improve current customer relationships, and ultimately grow your business.

Microsoft Dynamics^® CRM Product Fact Sheets:

• Why Microsoft Dynamics^® CRM?
• Forecast Sales, Track Customers and Much More
• Microsoft Dynamics^® CRM for Marketing
• Microsoft Dynamics^® CRM  for Customer Service Management

Microsoft Dynamics^® CRM Product Demos

Microsoft Dynamics^® CRM System Requirements

EHTC’s consultants have the technology credentials and business management backgrounds to understand your company’s situation and make suitable implementation and usage recommendations.