News & Articles

Does Your Business Strategy Include CRM?

Posted on Tue, Dec 03, 2013

Higher client expectations and economic demands are causing organizations of all sizes to re-evaluate how technology can help them strengthen client relationships and grow their company.  As businesses focus on improving efficiency and increasing productivity, they need to also ensure that their Business Development efforts are as effective as possible.  A well-integrated CRM system supplements practice management initiatives and pays significant dividends with improved client retention, direct referrals, and new customer acquisition.

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Tags: Dan Holzgen, Customer Relationships, SBS Group Grand Rapids, Competitive Strategy, business consulting, Microsoft Dynamics CRM

Microsoft Dynamics GP Statement of Direction

Posted on Mon, Nov 26, 2012

Welcome to the Microsoft Dynamics GP Statement of Direction. This document will provide insight into our Microsoft Dynamics GP development plans through the year 2016. Whether you are a new or existing customer or partner, this information will help you plan and get the most from your investments. To view the complete guide, click here.

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Tags: Microsoft Dynamics, Dan Holzgen, Microsoft Dynamics GP, Technology Solutions, Financial Management, Investment

Leveraging Technology for Today's Business

Posted on Thu, May 17, 2012

On May 17, Dan Holzgen, EHTC's Business Development Manager, spoke at the Regional Alliance for Diversity in Public Purchasing vendor symposium on Leveraging Technology for Success. If you missed his presentation or attended and would like to revisit his talking points, please feel free to download the PDF below.

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Tags: technology consulting, Microsoft Dynamics, Dan Holzgen, Customer Center, Technology Solutions, Elevate-Performance, business consulting, Tracking