News & Articles

Does Your Business Strategy Include CRM?

Posted on Tue, Dec 03, 2013

Higher client expectations and economic demands are causing organizations of all sizes to re-evaluate how technology can help them strengthen client relationships and grow their company.  As businesses focus on improving efficiency and increasing productivity, they need to also ensure that their Business Development efforts are as effective as possible.  A well-integrated CRM system supplements practice management initiatives and pays significant dividends with improved client retention, direct referrals, and new customer acquisition.

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Tags: Dan Holzgen, Customer Relationships, SBS Group Grand Rapids, Competitive Strategy, business consulting, Microsoft Dynamics CRM

Dan Holzgen is Promoted to Director of the SBS Group Grand Rapids

Posted on Mon, Aug 26, 2013

With a new company name and partnership, comes bigger responsibilities. Dan Holzgen was the Business Development Consultant of what was formally known as EHTC’s Technology Solutions, but has now accepted a position as the new Director of the SBS Grand Rapids Group. The SBS Group Grand Rapids is one of 37 offices across the United States that is operating under a Microsoft Gold Certified, Master VAR called SBS Group.

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Tags: Microsoft Dynamics, Microsoft Dynamics GP, EHTC Technology Solutions, Microsoft Dynamics SL, Microsoft Dynamics ERP, Promotion, SBS Group Grand Rapids, Microsoft Dynamics CRM, New Director